Shipping & Returns

We have no coffee break to get your orders shipped by the next working day.



§ 1. Delivery Time

Slovenia: 1–3 days business days.

EU shipments: up 2–7 business days or more due to the pandemic.

Non-EU shipments: up to 18 business days or more due to the pandemic.


§ 2. Shipping Cost

Please keep in mind deliveries to non-EU countries can incur additional duties and taxes.

§ 3. Right of Withdrawal

You have the right to withdraw from this contract within 7 days without giving any reason. The withdrawal period will expire after 7 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us of your: Name, Address, Telephone number & Email address and decision to withdraw from this contract by an unequivocal statement per post or email.

T&R kava d.o.o (addressing GuODLE coffee directly if sending by post).

Volče 96, 5220 Tolmin,

Slovenia, Europe

0038640809220

hello@guodle.com

www.guodle.com

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.



§ 4. Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us, without undue delay and in any event not later than 7 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to the address above, without undue delay and in any event not later than 7 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 7 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


§ 5. Important

GuODLE coffee is not responsible for any import fees or duties on international orders. Please contact your country’s customs office to calculate import cost. All orders are shipped to the address provided to us during the online purchase. GuODLE coffee is not responsible for failed shipments due to the wrong address. If your order is returned to us due to a wrong shipping address, we will notify you and gladly resend it to you at additional shipping cost.